Contact Us
We welcome all feedback, questions, and inquiries. Whether you have a technical issue, a content suggestion, a DMCA request, or a business proposal — our team reads every message and responds as quickly as possible, typically within 1-2 business days.
How to Reach Us
What to Include in Your Message
To help us respond to your inquiry as quickly and accurately as possible, please include the following information in your message depending on the type of inquiry:
For General Questions:
A clear description of your question, the specific page or content you are asking about, and your device or platform if relevant.
For Technical Issues:
The specific problem you are experiencing, your device model and Android/iOS version, the CapCut version you downloaded, and any error messages you received.
For DMCA Notices:
Your full name, contact information, the copyrighted work being infringed, the URL of the infringing content, and a statement of good faith. See our DMCA page for full requirements.
For Content Corrections:
The URL of the page with incorrect information, what the incorrect information is, and what the correct information should be with a source if possible.
Response Times
We aim to respond to all messages within 1-2 business days. DMCA and copyright notices are given priority and are typically processed within 24 hours. During high-volume periods, response times may be slightly longer, but we always respond to every legitimate inquiry.
Please note that we are unable to respond to spam messages, requests to host modified or unofficial APKs, or requests that violate our Terms and Conditions.
Frequently Asked Questions Before Contacting Us
My download is not working — what should I do?
Try clearing your browser cache and refreshing the page. If the issue persists, try a different browser. If you are still having problems, email our technical support with your device model and Android version.
Can I request a specific CapCut version that is not listed?
You can email us with your version request. We will do our best to add it to our old versions library if it is available and we can verify its authenticity.
I found incorrect information on your site — how do I report it?
Email our content team at content@irgovt.org with the page URL and details about the inaccuracy. We take content accuracy very seriously and will review all reports promptly.
Do you accept guest posts or sponsored content?
We accept high-quality guest posts related to video editing, content creation, and mobile technology. Email business@irgovt.org with your proposal and a sample of your writing.
We look forward to hearing from you. For quick answers, check our features page, installation guide, or about page first.